Terms & Conditions

These Terms govern your relationship with the operator of the online gambling services made available through clubhouse-aussie.com in connection with the brand Club House ("Club House"). These Terms are effective as of 1 January 2026 and remain in force until amended or replaced.

Definitions

For the purposes of these Terms, the following definitions apply:

"Website" means the online gambling review and access environment available at clubhouse-aussie.com and any associated subdomains or mobile versions through which the Club House services are offered.
"Club House" or "Brand" means the online casino service operated in connection with clubhouse-aussie.com and promoted under the name Club House, owned and operated by Dama N.V.
"Operator", "we", "us", "our" means Dama N.V., a public limited company incorporated under the laws of Curaçao, registration number 152125, with registered address at Scharlooweg 39, Willemstad, Curaçao, and any authorised payment agent acting on its behalf, including Strukin Ltd (Cyprus).
"User", "Player", "you", "your" means any natural person who accesses the Website, creates an account, or otherwise uses the gambling services or related functionalities offered in connection with Club House via clubhouse-aussie.com.
"Account" means a personal, single-player account registered by you on the Website and maintained by the Operator for the purpose of participating in gambling activities, managing deposits, bonuses, and withdrawals.
"Services" means all real-money and demo gambling products, games of chance, associated software, promotional offers, and related services made available through clubhouse-aussie.com in connection with Club House.
"Bet" or "Wager" means any amount of money or bonus funds staked by you on a game or event offered through the Services.
"Real Money" means fiat funds (e.g. AUD) or cryptocurrencies accepted by the Operator for the purpose of participating in gambling activities.
"Bonus" means any promotional benefit, including but not limited to deposit bonuses, free spins, cashback, free bets, or loyalty rewards, credited to your Account subject to specified terms and wagering conditions.
"Bonus Funds" means funds or credits in your Account that arise from a Bonus and are subject to wagering requirements and restrictions.
"Wagering Requirements" means the total value of bets that must be placed using Bonus Funds or a combination of Bonus Funds and Real Money before Bonus-related winnings become withdrawable.
"KYC" (Know Your Customer) means identity verification procedures, including collection and assessment of documents such as ID, proof of address, payment method ownership, and any other information required to comply with legal, regulatory, or risk management obligations.
"Prohibited Jurisdiction" means any country or territory where online gambling is illegal or where the Operator has chosen not to offer the Services. For the avoidance of doubt, residents of Australia must be aware that the Services are provided from offshore under a Curaçao e-gaming licence and are not licensed by Australian regulators.
"Game Rules" means the rules, paytables, RTP information, and other specific conditions of each game, as made available within the game interface or on the Website.
"Dispute" means any complaint, claim, or disagreement arising from or in connection with your use of the Services, including but not limited to account management, bonuses, game outcomes, or payments.

Account Registration

Eligibility and Age Requirements

Minimum Age: You must be at least 18 years old or of the age of legal majority in your country of residence (whichever is higher) to create an Account and use the Services. By registering, you confirm that you meet this requirement.
Australian Context: The Services are provided from Curaçao to Australian players on a cross-border basis and are not licensed by the Australian Communications and Media Authority (ACMA) or any Australian state/territory regulator. It is your responsibility to ensure that accessing offshore gambling services is lawful under laws applicable to you.
One Account Policy: You may hold only one Account with the Operator for Club House via clubhouse-aussie.com. Duplicate or linked Accounts may be closed, and associated bonuses or winnings may be voided.

Registration Procedure

Account Creation: To register, you must complete the online registration form on clubhouse-aussie.com, providing requested information such as full name, date of birth, residential address, email address, and preferred currency.
Email Verification: You must provide a valid email address and verify it by following the instructions sent to you. The Operator may restrict access, block deposits, or disable withdrawals until your email is verified.
Accuracy of Data: You warrant that all information provided during registration and throughout the life of your Account is true, complete, and up to date. You must promptly update any changes via your Account settings or by contacting support at [email protected].
Residency and Location: You confirm that you are not located in a Prohibited Jurisdiction and that you will not use VPNs, proxies, or similar tools to circumvent geographic restrictions.

KYC and Verification

Identity Verification: The Operator may, at any time, request KYC documentation to verify your identity, age, source of funds, and ownership of payment methods. This may include, without limitation:
- Government-issued photo ID (passport, national ID card, or driver licence);
- Proof of address (utility bill, bank statement, or government correspondence issued within the last 3 months);
- Proof of ownership of payment instruments used (card statement, e-wallet screenshot, crypto wallet evidence).
Verification Timing: The Operator may restrict or delay deposits, bonuses, or withdrawals until KYC checks are completed to its satisfaction. In some cases, verification may be mandatory before any withdrawal, regardless of amount.
Failure to Provide Documents: If you fail to supply requested documents, provide false or misleading information, or otherwise fail verification checks, the Operator may suspend or close your Account, void bonuses, and, where required, report suspicious activity to relevant authorities.

Account Security and User Obligations

Login Credentials: You are responsible for maintaining the confidentiality of your username, password, and any other security credentials associated with your Account. You must not share or transfer your Account to any third party.
Unauthorised Use: You are responsible for all activity conducted under your Account. If you suspect that your credentials have been compromised, you must immediately change your password and contact customer support at [email protected].
Prohibited Uses: You agree not to:
- Register an Account for or on behalf of another person;
- Use the Services for commercial purposes, including betting on behalf of others or any form of pool betting;
- Engage in fraudulent, collusive, or unlawful activities, including money laundering, terrorist financing, or using stolen payment instruments.

Betting & Gameplay Rules

General Principles

Game Rules: By placing a Bet, you confirm that you have read and understood the applicable Game Rules, paytables, and specific conditions of the game. Where there is any inconsistency between these Terms and Game Rules, the Game Rules will prevail for the operation of that particular game.
Random Number Generator (RNG): Outcomes of games of chance are determined by certified RNG technology. For further information on fairness and RNG, you may consult our game providers' documentation, including external fairness resources such as BGaming fairness & RNG info.
Binding Outcomes: Once a game round is completed and the result appears on your screen and/or is recorded on the Operator's servers, that result is final and binding, subject only to correction of any manifest error, technical malfunction, or game misconfiguration.

Placing Bets

Minimum and Maximum Bets: Each game has its own minimum and maximum bet limits as displayed in the game interface. It is your responsibility to ensure that any Bet placed is within the permissible limits.
Bet Confirmation: A Bet is deemed placed and accepted once it is registered on the Operator's servers. Once confirmed, a Bet cannot generally be cancelled by the Player. The Operator may, at its sole discretion, refuse or limit any Bet without providing a reason.
Types of Bets: The Website may offer:
- Slots and other RNG-based games;
- Table games and card games (e.g. blackjack, roulette, baccarat);
- Live casino games operated by live dealers in real time.
Currency: Bets may be placed in AUD or other currencies/crypto assets supported by the Operator, as indicated in the cashier section. Currency conversion, where applicable, will be performed at prevailing rates adopted by the Operator or its payment agents.

Cancellation and Modification of Bets

Player-Initiated Cancellation: Once a Bet has been accepted, you cannot unilaterally cancel or modify it except where the game rules expressly allow this (for example, certain unfinished rounds or "undo" features built into the game).
Operator Cancellation: The Operator may void or adjust Bets where:
- A game malfunction or software/hardware error has affected the display or settlement of an outcome;
- Bets have been placed after an outcome was known or should reasonably have been known;
- There is evidence of fraud, collusion, use of bots or scripts, advantage play based on technical vulnerabilities, or a breach of these Terms.
Refunds on Voided Bets: In the event of cancellation or voiding of a Bet by the Operator, the Bet stake may be refunded to your Account balance unless the Operator is entitled to withhold funds under these Terms or applicable law.

Conduct in Live Casino and Chats

Respectful Behaviour: When using any chat or live dealer feature, you must:
- Refrain from using abusive, defamatory, obscene, racist, sexist, or otherwise offensive language;
- Not threaten or harass dealers, staff, or other players;
- Not promote other websites, brands, or services.
Prohibition of Fraud and Collusion: You may not:
- Collude with other players or engage in "team play" intended to gain an unfair advantage;
- Use automated tools, bots, or software to manipulate games or place Bets;
- Exploit bugs, loopholes, or technical issues in the games or Website. Any such activity must be reported immediately to support.
Moderation: The Operator may monitor, record, and moderate chat communications. Breach of chat rules may result in chat suspension, Account suspension, or closure, at the Operator's discretion.

Bonus Terms

General Bonus Conditions

Bonus Offers: From time to time, the Operator may make Bonuses available in connection with Club House via clubhouse-aussie.com, including welcome bonuses, reload offers, free spins, loyalty rewards, and other promotions. Each Bonus is subject to these general Bonus Terms and any specific terms stated in the relevant promotion ("Specific Bonus Terms").
One Bonus Per Person: Unless explicitly stated otherwise, each Bonus is limited to one per person, household, IP address, device, payment method, or shared environment (such as university or workplace network).
Bonus Activation: Activation conditions may include:
- Entering a bonus code;
- Opting in via the promotions page;
- Making a qualifying deposit meeting the minimum amount and other criteria.

Wagering Requirements and Timeframes

Wagering Requirements: Unless otherwise specified in the Specific Bonus Terms:
- Deposit bonuses and free spin winnings are subject to wagering requirements (e.g. 40x the bonus amount or bonus winnings) before any associated funds may be withdrawn;
- Only real-money bets placed after Bonus activation may count towards wagering, as detailed in each promotion.
Contribution of Games: Different games may contribute differently to wagering requirements. Typically:
- Most video slots: 100% contribution;
- Table games and live dealer games: 0 - 20% or as otherwise stated;
- Certain low-volatility or jackpot games: 0% contribution.
The exact contribution rates are set out in the Specific Bonus Terms or bonus policy on the Website.
Time Limits: Bonuses may have expiry periods (for example, 7 - 30 days from activation). If wagering requirements are not met within the specified timeframe, the Bonus and all associated Bonus Funds and winnings may be removed from your Account.

Prohibited Games and Actions

Restricted Games: Some games may be excluded from bonus play or limited to Real Money only. Playing excluded games with active Bonus Funds may result in forfeiture of the Bonus and associated winnings.
Bonus Abuse: The following actions may be treated as Bonus abuse and may lead to cancellation of Bonuses and confiscation of associated winnings:
- Placing single or multiple Bets of unusually high value relative to your deposit (for example, exceeding a maximum bet limit per spin/round specified in the Bonus Terms);
- Using strategies that significantly minimise risk, such as placing bets on both red and black in roulette, or low-risk betting solely to unlock wagering;
- Colluding with other players to exploit bonuses, including transferring funds or using linked Accounts;
- Creating multiple Accounts to claim the same Bonus more than once.

Combining Promotions and Bonus Management

Non-Stacking of Bonuses: Unless expressly allowed, only one active Bonus can be held at any one time. If you activate a new Bonus while another is active, the existing Bonus and its associated Bonus Funds and winnings may be cancelled.
Real Money vs Bonus Funds: Where you have both Real Money and Bonus Funds in your Account, the Operator may determine the order in which funds are used, typically wagering Real Money first. Specific rules are defined in the bonus policy.
Right to Withdraw Real Money: You may request withdrawal of unused Real Money at any time. However, doing so while a Bonus is active may cause cancellation of that Bonus and loss of associated Bonus Funds and winnings.
Changes to Promotions: The Operator may modify, suspend, or withdraw any promotion or Bonus at any time, provided that such changes do not adversely affect rights already acquired (for example, Bonuses already earned and used in good faith).

Payments & Withdrawals

Deposit Methods and Limits

Available Methods: Deposits may be made using:
- Bank cards (where supported);
- E-wallets and online payment services;
- Cryptocurrencies accepted by the Operator;
- Other payment solutions provided through Strukin Ltd (Cyprus) as payment agent.
Availability of methods may vary by country, currency, and time.
Minimum and Maximum Deposits: Minimum and maximum deposit limits depend on the payment method and are displayed in the cashier section. The Operator may adjust these limits in line with risk assessments, AML/KYC requirements, or operational needs.
Fees: The Operator generally does not charge fees for deposits, but reserves the right to do so in specific cases, with any such fees notified in advance. Your bank, card issuer, or payment provider may impose their own fees, currency conversion charges, or cash-advance costs.

Withdrawals

Withdrawal Requests: You may request withdrawals from your Account via the cashier section, subject to:
- Completion of any applicable wagering requirements;
- Successful completion of KYC verification, where required;
- Compliance with minimum and maximum withdrawal amounts.
Payment Channels: Where possible, withdrawals will be processed via the same method and in the same currency used for deposit. The Operator may require you to withdraw via specific methods for security, legal, or technical reasons.
Processing Times: The Operator endeavours to review and process withdrawal requests within a reasonable period (for example, 24 - 72 hours), excluding time required by banks, payment processors, or blockchain confirmations. Extended delays may occur due to additional security checks, weekends, holidays, or technical issues.
Rolling Limits: The Operator may apply daily, weekly, or monthly withdrawal limits, particularly for large winnings, and may pay substantial amounts in instalments.

Verification, Anti-Money Laundering, and Security

Source of Funds: The Operator may request information and documents relating to your source of funds or wealth. Failure to provide adequate evidence may result in suspension or closure of your Account and reporting to relevant authorities.
Third-Party Deposits: You must only deposit and withdraw using payment instruments registered in your own name. Use of third-party accounts, cards, or wallets is prohibited and may result in cancellation of winnings, account suspension, and notification to payment providers.

Refunds, Chargebacks, and Reversals

Refunds: Deposits are generally non-refundable once used for wagering. In exceptional circumstances, the Operator may, at its sole discretion, consider a refund of unused Real Money deposits. If a refund is granted, any related Bonuses and winnings may be voided.
Chargebacks: If you initiate a chargeback or payment reversal:
- The Operator may suspend or close your Account;
- Any winnings and Bonuses may be forfeited;
- The Operator may recover outstanding amounts owed and share relevant information with payment providers, banks, and other third parties to mitigate fraud.
Correction of Errors: In case of obvious errors in account balances, game settlements, or crediting of funds (including technical glitches or misconfigurations), the Operator reserves the right to correct the error and adjust your Account accordingly. Any funds credited due to such error are considered void and must be returned.

Limitation of Liability

Operator's Obligations

Provision of Services: The Operator shall provide the Services with reasonable skill and care, subject to these Terms, the applicable Curaçao e-gaming licence 8048/JAZ2020-013 (issued by Antillephone N.V.), and any other legal obligations that apply to it.
Fairness and Accuracy: The Operator will take reasonable steps to ensure that:
- Games are operated fairly and outcomes are determined by certified RNG technology or regulated live dealer processes;
- Game results and account balances are recorded accurately on the Operator's servers.
Security: The Operator will take reasonable measures to protect your data and funds against unauthorised access consistent with industry practice for offshore online casinos.

Exclusions and Limitations

No Australian Licensing: You acknowledge that the Services are offered from Curaçao and are not licensed by Australian regulators (including ACMA). To the maximum extent permitted by law, the Operator is not liable for any consequences arising from changes in Australian law or enforcement action affecting offshore gambling services.
Technical Failures: The Operator is not responsible for:
- Telecommunication or internet failures, interruptions, or delays on your side;
- Hardware, software, or network issues beyond the Operator's control;
- Losses or damages arising from viruses, distributed denial-of-service attacks, or other harmful material that may affect your devices.
Indirect or Consequential Loss: To the fullest extent permitted by applicable law, the Operator will not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, goodwill, or opportunity.
Maximum Liability: Where the Operator is found liable to you in connection with a particular Bet, game round, or transaction, its maximum liability shall not exceed the:
- Amount of the Bet or wager that gave rise to the claim; or
- Net winnings from the game round in question, whichever is lower.
Responsible Gambling: You are solely responsible for your gambling activity. The Operator encourages responsible play and may offer tools such as deposit limits or self-exclusion, but does not guarantee prevention of problematic gambling behaviour. You should seek help from independent services if gambling negatively impacts your life.

Intellectual Property Rights

Ownership

Website Content: All content on clubhouse-aussie.com in connection with Club House, including text, graphics, logos, images, audio, video, game interfaces, and layout, is owned by the Operator, its group companies, licensors, or content providers and is protected by copyright, trademark, and other intellectual property laws.
Software: The underlying software, including games, platforms, and related code, is licensed to the Operator by third-party providers or developed by or for the Operator. You acquire no rights in such software beyond the limited licence granted herein.

Permitted Use and Restrictions

Limited Licence: Subject to your compliance with these Terms, the Operator grants you a personal, non-exclusive, non-transferable, revocable licence to access and use the Website and Services on your own devices strictly for lawful, private entertainment purposes.
Prohibited Use: You must not, without prior written consent of the Operator:
- Copy, reproduce, modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works from the Website, software, or any part thereof;
- Distribute, transmit, publish, display, or otherwise make any content available to the public, except via standard sharing functions explicitly provided by the Website;
- Use any automated system or software (including bots, scrapers, or crawlers) to access, extract, or index Website content;
- Remove or alter any copyright, trademark, or other proprietary notices.

Privacy & Data Protection

Privacy Policy: Your personal data is collected and processed in accordance with the Operator's privacy policy, as updated from time to time and made available on clubhouse-aussie.com. By using the Services, you acknowledge that you have read and understood the privacy policy, including information on:
- What personal data is collected and how it is used;
- Legal bases for processing and data retention;
- Sharing of data with payment agents (including Strukin Ltd), game providers, and regulators where required;
- Your rights regarding access, correction, and, where applicable, deletion or restriction of processing.
Offshore Processing: You understand and agree that your data may be processed and stored outside of Australia, including in Curaçao, Cyprus, and other jurisdictions where the Operator or its service providers are located.

Changes to Terms

Amendments

Right to Modify: The Operator may amend these Terms at any time to reflect:
- Changes in law or regulatory requirements;
- Adjustments to the Services, payment systems, or technology;
- Clarifications or corrections.

Notification of Changes

Methods of Notice: Material changes to these Terms will be communicated via:
- On-site notices or banners on clubhouse-aussie.com;
- Email notifications to the address registered in your Account, where appropriate.
Effective Date: Unless otherwise stated, changes take effect from the date specified in the updated Terms. Continued use of the Website or Services after that date constitutes your acceptance of the revised Terms.
Right to Decline: If you do not agree with any change, you must discontinue use of the Website and Services and may request closure of your Account and withdrawal of any eligible funds, subject to these Terms.

Termination & Suspension

Operator's Rights

Suspension or Closure: The Operator may suspend or terminate your Account and/or access to the Services at any time, including but not limited to the following circumstances:
- Suspicion of fraud, money laundering, or other criminal activity;
- Use of multiple or duplicate Accounts;
- Breach of these Terms, Game Rules, or Bonus Terms;
- Chargebacks, payment disputes, or unpaid debts to the Operator;
- Requirement by law, court order, or regulatory authority.
Consequences of Termination: Upon termination:
- Access to the Services and any active Bonuses may be revoked;
- Real Money funds may be returned to you, subject to lawful set-off of any amounts owed to the Operator and to AML/KYC checks;
- Funds may be frozen or confiscated where required by law or where obtained through fraud or breach of these Terms.

Player-Initiated Closure

Voluntary Closure: You may request closure of your Account at any time by contacting support at [email protected]. The Operator may request identity verification before processing closure.
Remaining Balances: Where feasible, eligible Real Money balances will be returned to you via an agreed payment method, subject to completion of KYC checks and applicable withdrawal limits. Active Bonuses and Bonus Funds may be cancelled upon closure.

Notification

Notice of Action: Where reasonably possible, the Operator will notify you of suspension or termination via email to your registered address, explaining the main reason, except where legal or security considerations prevent disclosure.

Governing Law & Jurisdiction

Applicable Law

Governing Law: These Terms, your use of Club House via clubhouse-aussie.com, and any Dispute arising hereunder shall be governed by and construed in accordance with the laws of Curaçao, without regard to its conflict of law principles.
Australian Context: You acknowledge that, while you may be resident in Australia and subject to Australian laws, the Operator is based offshore, and the Services are provided under Curaçao law and licence 8048/JAZ2020-013 (Antillephone N.V.). Nothing in these Terms limits any mandatory statutory rights you may have under laws applicable to you that cannot be excluded by agreement.

Dispute Resolution

Internal Resolution: If you have a complaint, you should first contact customer support at [email protected] with:
- Your name and Account details;
- A clear description of the issue and relevant timestamps or screenshots;
- Any steps you have already taken to resolve the matter.
The Operator will aim to respond and resolve complaints within a reasonable period.
Escalation to Licensing Authority: If your complaint is not resolved to your satisfaction, you may escalate it to the Curaçao licensing authority Antillephone N.V. using their dispute channels. For matters requiring direct regulatory contact, you may use the email [email protected], noting that this channel is not a replacement for the Operator's internal complaint process.
Courts of Curaçao: Subject to any mandatory dispute resolution mechanisms imposed by the licensing authority, any unresolved Dispute shall be submitted to the exclusive jurisdiction of the competent courts of Curaçao.

Contact Information

Customer Support:
- Email: [email protected]
- Website: https://clubhouse-aussie.com
- Phone: not specified
- Contact forms: not specified
Operator (Legal Entity):
- Company: Dama N.V.
- Registration number: 152125
- Legal address: Scharlooweg 39, Willemstad, Curaçao
- Licence: Curaçao e-gaming licence no. 8048/JAZ2020-013 (Antillephone N.V.), status treated as valid through 2026 unless expressly revoked.
Payment Agent:
- Company: Strukin Ltd
- Jurisdiction: Cyprus
- Address: not specified (acts solely as payment agent; not a gambling operator).
Regulatory & Information Resources:
- Antillephone N.V. / Licence-related contact: [email protected]
- Australian regulator information (ACMA illegal gambling sites register and guidance): https://acma.gov.au

All communication relating to these Terms or your use of Club House via clubhouse-aussie.com should, in the first instance, be directed to customer support at [email protected].